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Classroom Support and Instructional Technical Services

Effective July 2024: General Purpose Classroom Z-4 locks and keys are being replaced for enhanced security across Campus. Please follow your direct unit’s process for requesting a new Z-5 key. Classroom Support Service Center (248-370-2461) is available Monday through Friday, during normal support hours to unlock rooms if needed. If you are locked out of a classroom after hours, please contact OUPD (248-370-3331).

View our FAQ for more information.


Classroom Support and Instructional Technical Services (CSITS) is your starting point when it comes to addressing all of your instructional technology needs. The Classroom Support Service Center (CSSC) is staffed to provide immediate technical assistance for any classroom related issue.  To contact CSSC, please send us an email or call us (248-370-2461) during our support hours.  If this is an urgent issue during your class, we prefer that you call us.

In support of the University community, CSITS also offers a broad range of services including: audio, video, streaming, instructional technology consulting, engineering, and systems integration.  We also provide resources and services to aid in supporting the technical aspects of your programs, activities and events.

For all OU technology issues outside of the classroom environment, please contact the OU Help Desk directly.

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Classroom Support and Instructional Technical Services

Varner Hall Rm 141
371 Varner Dr.
Rochester, MI 48309-4485
(location map)
248-370-2461

M – Th: 7am – 8pm | Fr: 7am – 6pm | Sa: By appt. only